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4.1.7.1 Financial Aid General Appeal for Assistance

Policy Information

Issuing Office

Financial Aid

Affected Parties

Students

Policy Language

The Resident and Liberty University Online Student Advocate Offices assist students who have gone through all the customary operating procedures but have not been able to resolve particular challenges related to financial aid.  The primary function of these offices is to answer students' questions and resolve problems.

Policy Rationale

Students each have unique situations and life circumstances.  Providing a process and policy for appeals for assistance allow for a cohesive and accountable process.

Definition of Glossary Terms

None specified

Procedural Information

Procedures

For Liberty University Online students, appeals and General Complaint forms may be submitted to:

Online Advocate Office
Liberty University
1971 University Blvd
Lynchburg, VA  24515
Fax: (800) 628-7977

Direct link: www.liberty.edu/beacon
Student Complaint form[MRM(FS1] [MRL(FS2] 

For Resident students, appeals may be submitted to:

Resident Advocate Office
Liberty University
1971 University Blvd
Lynchburg, VA  24515
434-582-7200
studentadvocate@liberty.edu
www.liberty.edu/SAO

Sanctions

None specified

Exceptions

None

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